Privacy policy
Our Privacy Policy
At Shortbread.in, we value your privacy and security. It is important that you read and
understand the privacy policy as it explains how Shortbread.in collects and uses your
personal information and why we do this. This policy relates to your use of our websites
and the data gathered in our stores and from our website. All personal information is
kept on secure servers.
Our information -
A-1001 SNS Atria, Opposite Jolly Party Plot, Vesu, Surat
Disclosing personal information -
We may disclose your personal information to service providers who assist us in delivering our services and fulfilling our agreements with you, as outlined above. For instance
We utilize Shopify to operate our online store. You can learn more about how Shopify handles your personal information here: https://www.shopify.com/legal/privacy.
We may disclose your personal information to comply with relevant laws and regulations, respond to a subpoena, search warrant, or other legal requests for information, or to safeguard our rights.
The Shortbread Privacy Policy: FAQ’s
What is personal information?
Personal information, or personal data, refers to any information about an individual from which that person can be identified. It does not refer to anonymous data. Anonymous data is information where all personal identifiers have been removed.
What information do we collect?
When you visit us at Shortbread.in, we ask for, and collect, personal information to fulfil your order, correspond with you and for our operational business. This includes:
Online
• Your name, billing and delivery address, telephone number, email address, payment or bank details for your order.
• Details of your transactions, including purchases and refunds.
• Social media handles, information shared for competitions, opinions from reviews, date of birth if you choose to share these.
• Email address for stock notifications.
• Email and postal address for marketing you have consented to.
• Email address for abandoned baskets.
• IP address(es), device and browser information, and any cookies and similar
technologies you have opted in to or are that are essential to use our website as well as looking at how our customers use our site when they visit us.
• Passwords for any accounts that you create with us.
Contact via social media
Where you have contacted us via social media to make an enquiry, we will respond via
the same channel unless the response requires us to disclose your personal data, or the enquiry is complex. In this case, we will use the email address or phone number you have provided when you placed your order or ask you for this information to continue the communication if you have not placed an order.
Marketing communications
You can sign up to receive marketing communications through our online sign up form, when you create an account, during the checkout process online or when you opt for an e-receipt in-store. Simply tick the opt-in box at any of these stages or confirm to the store team member processing your e-receipt.
If you opt-in to marketing communications when visiting a store a copy of our Privacy
Policy is available; please ask a team member. Marketing communications may be sent
either electronically via email or physically through the post. If you have an online
account you can choose your preferences for how you would like to hear from us as well as opt-in/opt-out.
How to unsubscribe from marketing communications?
All Shortbread.in customers have the choice to change preferences or opt out of
receiving marketing communications from us.
If you do not wish to continue to receive marketing emails or basket reminders from us, click on the ‘Unsubscribe’ link in the footer of any email communications or log into your account to change your communication preferences.
If you choose to opt out of receiving marketing communications from us, we’ll let third party advertising providers (such as Meta, Google) know. Your data may be used to stop you seeing our marketing messages on these platforms.
The bit we cannot control
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Targeted Advertising
We use Google Analytics to gain insights into how our customers interact with the site.
You can learn more about how Google handles your personal information here:
https://www.google.com/intl/en/policies/privacy/. Additionally, you can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your activity on the site, including your purchases and
interactions with our ads on other websites, with our advertising partners. Some of this data is shared directly with our advertising partners, and in certain cases, we use
cookies or similar technologies to collect and share this information (which you may
agree to, depending on your location).
We use Shopify Audiences to help display ads on other websites through our advertising partners, targeting buyers who have made purchases with other Shopify merchants and may be interested in our products. We also share data about your activity on the site, your purchases, and the email address linked to your purchases with Shopify Audiences, allowing other Shopify merchants to make offers that might interest you.
To learn more about how targeted advertising works, you can visit the Network
Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Your Rights
Cookies
A cookie is a small piece of data stored on your computer or device when you visit our
website. We use various types of cookies, including functional, performance, advertising, and social media/content cookies. These cookies enhance your browsing experience by remembering your actions and preferences (such as login credentials and region settings), so you don't need to re-enter this information each time you return to the site or navigate between pages. Cookies also help us track how visitors use the website, including whether it's their first visit or if they are a returning user.
We use the following cookies to improve your experience on our website and to offer our services.
[Be sure to check this list against Shopify’s current list of cookies on the merchant
storefront: https://www.shopify.com/legal/cookies ]
The duration a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies are active only while you're browsing, and persistent cookies remain until they expire or are manually deleted. Most of the cookies we use are persistent and will expire within 30 minutes to two years after being stored on your device.
You have the ability to control and manage cookies in several ways. However, please
note that disabling or deleting cookies may negatively affect your user experience, and certain parts of our website may become inaccessible.
While most browsers automatically accept cookies, you can choose to accept or reject
them through your browser's settings, usually found under the "Tools" or "Preferences" menu. For more details on how to adjust your browser settings or how to block, manage, or filter cookies, refer to your browser's help section or visit websites such as www.allaboutcookies.org.
Please also be aware that blocking cookies may not fully stop the sharing of information with third parties, such as our advertising partners. To exercise your rights or opt out of specific uses of your information by these parties, please refer to the instructions in the "Targeted Advertising" section above.
Any questions?
If you have questions or concerns about your personal data or our privacy policy, please contact our data protection officer at hello@shortbread.in or phone 95xxx33x9x.
Alternatively, you can write to us at: G-1,Ground Floor, Surana 101, Sahara Darwaja Ring Rd, Umarwada, Surat, Gujarat 395002
